Analysis of Unsatisfied Readers’ Requests as a Way to Manage the Quality of Library Collections Formation (on the example of SPSTL SB RAS)
Submitted by Гость (not verified) on Thu, 01/25/2024 - 18:08One of the most effective ways to study the library activity success is to work with unsatisfied readers’ requests to receive information corresponding to the library profile. The article contains material obtained in the course of research activities within the framework of the scientific project, which assumes, in particular, the study of the level of users’ satisfaction with the quality of collections.